Availability
Design for uptime, redundancy and proactive routines.
Operations & Maintenance (O&M)
Asset performance you can trust — preventive, corrective and predictive maintenance with monitoring, SLAs and compliance.
Overview
We operate solar assets and EV charging networks with clear SLAs, safety-first culture and continuous optimization.
Safety
HSE procedures, permits to work and toolbox talks.
Reporting
Dashboards, alarms and ESG-ready performance reports.
Scope
Preventive, corrective and predictive maintenance for PV plants and EV charging infrastructure.
Preventive
Scheduled inspections, tightening, cleaning, firmware, thermography and functional tests.
Corrective
Break-fix interventions with defined response times and escalation matrix.
Predictive
Anomaly detection, trend analysis and condition-based actions.
Monitoring & Alarms
Real-time dashboards for PV generation and EV sessions — alarms, tickets and SLA follow-up.
Dashboards
Production, PR, availability, charger status and occupancy heatmaps.
Ticketing & NOC
Incident intake, triage, dispatch and root-cause analysis with knowledge base.
SLAs & KPIs
Clear service levels and metrics aligned with your business goals.
Availability
Design uptime targets and measurable site availability per asset class.
Response & Restore
Response time (TTR) and time-to-restore by criticality and business hours.
Performance
PR for PV, energy delivered for EV, and compliance with HSSE.
HSE & Compliance
Health, Safety, Security and Environment embedded in every activity.
Standards
IEC/UL equipment practices, electrical clearances, LOTO and permits-to-work.
Training & Audits
Toolbox talks, certifications, site audits and incident reporting.
Spare Parts & Warranty
Spares strategy and warranty management to minimize downtime.
Spares Strategy
Critical spares list, min/max stock and regional depots.
RMA & Vendors
Warranty claims, vendor coordination and turnaround tracking.
Lifecycle
Refurbishment, upgrades and end-of-life planning.
Process
From onboarding to steady-state operations with transparent milestones.
1) Onboarding
As-built review, baseline KPIs, spares and vendor mapping.
2) Preventive Plan
Routines, checklists, safety method statements and calendar.
3) Monitoring & Tickets
Alarms, NOC, dispatch and SLA tracking.
4) Reporting & Reviews
Monthly reports, RCAs and continuous improvement actions.
Coverage
Multi-country operations with local partners and unified standards.
Regions
Europe (Portugal), South America (Brazil) and Africa (Cabo Verde) — expanding via certified partners.
Response Network
Service partners under Conforsun procedures and safety rules.
Commercial Models
Modular contracts aligned with asset criticality and budgets.
O&M Basic
Preventive routines + remote support. Corrective on demand.
O&M Plus
Preventive + corrective with targets, spares plan and reporting.
O&M Premium
All-inclusive with availability SLA, 24/7 NOC and vendor management.
99%+ design uptime
24/7 NOC & support
3 continents
HSSE compliance
Selected Projects
Replace with your references as they are cleared for publication.
PV Portfolio • 5.4 MWp
Preventive & corrective plan, PR ↑4.2% after optimization.
City Charging • 32 EV points
Uptime > 99% with redundancy, ticket SLA < 2h (critical).
Industrial Microgrid
PV + BESS monitoring, alarms and vendor management.
FAQ
Key questions about O&M services.
Do you cover both PV and EV assets?
Yes — our teams and partners are trained for solar plants and EV charging networks.
Can you commit to availability SLAs?
Yes — with clear scope, spares strategy and response matrix we define availability targets.
Do you provide 24/7 support?
Depending on the plan, NOC and help desk operate 24/7 with escalation policies.
How are safety procedures handled?
HSE is embedded: training, PTW, LOTO, audits and incident reporting.
Let’s operate your assets with confidence
Preventive, corrective and predictive O&M — safety-first and SLA-driven.